Speakers

Conference Speakers: Day one

Biographies

Wendy Small, Head of Knowledge Management, Eversheds LLP

 

Wendy is Head of Knowledge Management for the international law firm, Eversheds LLP. Originally graduating in Information Management, Wendy went on to study law at Nottingham law school. She has worked in the legal sector for eighteen years, taking on the role of Head of Information Services for Eversheds in 2004, working with a team of 35 information professionals.

 

The Practice Lawyer, Business Development and Information teams have been aligned for some time within Eversheds and Wendy has worked with all of these teams to assist with the delivery of knowledge and information to both internal and external clients. In her new role as Head of Knowledge Management, she will be taking an holistic view of professional support across the business, aiming to ensure that the wide range of professional support skills available to the business are fully utilised and maximised in line with global strategy.

 

Wendy is also a regular guest speaker at the University of Sheffield where she teaches post-graduate students in Information Management on KM and marketing related topics. She has also delivered lectures at the College of Law for LPC students on legal research and KM in law firms.

 

Wendy won the award for City/National Knowledge Officer of the Year at the 2008 Legal Technology Awards and the Eversheds Information and Knowledge Services team was short-listed for the City/National Knowledge Team of the Year.

 

Eversheds LLP

 

Eversheds is one of the world's largest full service international law firms with over 4,000 people including around 2,100 legal advisers. It has developed a network of 32 offices in major cities across Europe, the Middle East and Asia .

 

The firm works along six main practice areas: commercial, corporate, human resources, legal systems, litigation and dispute management, real estate. Our lawyers advise the following industry sectors: central government, education, energy, financial institutions, food, healthcare, local government, retail, telecoms.

 

Eversheds has more lawyers recommended in Chambers & Partners' 'Guide to the Legal Profession' than any other UK law firm.

 

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Lucy Dillon, Director of Knowledge Management, Berwin Leighton Paisner LLP

 

Lucy joined City law firm Berwin Leighton Paisner LLP five years ago as their first Director of Knowledge Management. Prior to that, she was at City firm, Linklaters, both as a practising lawyer and as a Professional Support Lawyer in the firm's litigation department. In addition to the role of PSL, Lucy was central co-ordinator for the firm's PSLs.

 

At Berwin Leighton Paisner, Lucy is responsible for developing and implementing the firm's KM strategy and managing its KM processes. Lucy has been responsible for the redesign of the firm's award winning intranet and KM technology, a programme of improvements to the firm's precedent collection, the launch of a series of know-how initiatives for clients and expansion on the business intelligence offering from the library. Her team includes the PSLs and the library and she encourages lawyers from across the practice to participate in KM initiatives.

 

Lucy has an MBA in law firm management and is a regular speaker at KM conferences and has contributed articles to a number of legal, business and KM journals.

 

Berwin Leighton Paisner LLP

 

Berwin Leighton Paisner LLP is a premier, full service City law firm, with particular strengths in real estate, corporate and finance, and a strong litigation and dispute resolution capability. We have over 650 lawyers and over 180 Partners based in London , Brussels , Paris and Singapore .

Our vision is to be "the most respected law firm in London " and to achieve this we believe we must "always exceed our clients' expectations" and "provide a more attractive place to work than our competitors".

We actively manage relationships with two or more preferred firms in over 50 countries. This approach enables us to maintain the flexibility and quality service for our clients.

 

We are recognised for our expertise in a number of industry sectors, including real estate, hotels, leisure and gaming, defence, energy, utilities and retail.

 

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Catherine Flutsch, Head of Knowledge Management, Bird & Bird

 

Catherine joined Bird & Bird in February 2006 to become the Head of Knowledge Management. 

 

Catherine qualified as a solicitor in NSW, Australia in 1998 and until June 2004 was involved full-time on client work first at the Sydney office of Freehills and then at Freshfields Bruckhaus Deringer in both their Tokyo and London offices. She specialised in IT and IP and had wide ranging experience in technology and IP driven corporate transactions and IT contracts.

 

She moved to the central knowledge management team at Freshfields where she gained extensive experience in the development and implementation of legal knowledge management strategy. The Freshfields KM team was runner up for the Knowledge Management Project award at the Information Management Awards 2005.

 

Catherine is active member of the knowledge management community, chairing and speaking at international knowledge management events. She is on the editorial board of journal KM Legal and is an advisory board member of the European Knowledge Management Thought Leaders' Forum. Catherine's team was a finalist at the British Legal Awards 2007 for the Best Use of Technology Award and she was runner up at the 2008 Legal Technology Awards for the International Knowledge Officer of the Year. On 31 January 2008, Catherine's team won the International Knowledge Management/Information Team of the Year Award at the Legal Technology Awards.

 

Bird & Bird

 

Bird & Bird is an international commercial law firm which operates on the basis of an in-depth understanding of key industry sectors. The firm focuses on aviation & aerospace, financial services, communications, e-commerce, IT, life sciences, media and sport, and boasts some of the world's most innovative and technologically advanced companies, each of which depends on cutting-edge legal advice to realise their business goals.

Bird & Bird has offices in Beijing, Brussels, Düsseldorf, Frankfurt, The Hague, Hong Kong, London, Lyon, Madrid, Milan, Munich, Paris, Rome and Stockholm and close ties with firms in other key centres in Europe, Asia and the United States, offering clients local expertise within a global context.

 

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Ann Halpern, Director of Practice & Organisational Management, Norton Rose LLP

 

Ann has the rare combination of an academic background in law together with a successful career with one of the world's top law firms. Before moving into the commercial world, Ann had written widely in the areas of negotiation, contract and commercial law. Her book ‘Negotiating Skills' was a pioneering work in the field of professional skills training.

 

Ann is the Director of Practice and Organisational Management at Norton Rose, a leading international law firm that employs over 2000 staff worldwide with 24 offices in 20 countries, and in this role has had responsibility for leading the practice's drive for efficiency and innovative working techniques.

 

NavigatoR - the practice's new search engine - was highly commended in the 2008 Legal Technology Awards. It is the only search engine which allows a single search across a myriad of sources both internal and external and which integrates results, listing them according to relevance.

 

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Julia Randell-Khan, Head of International KBD Development, Freshfields Bruckhaus Deringer

 

Julia started her working life as a lawyer specialising in international banking and finance at Norton Rose. She joined Freshfields over 15 years ago to become one of their first Professional Support Lawyers in the Finance Department. She progressed to a strategic KM development role on revising the firm's KM strategy and KM programmes. This included building the KM teams and working with the firm's international offices on KM development programmes. Julia's current role involves the leadership of a team of international business development and KM professionals focusing on international business development for the firm's geographical regions and progressed to the promotion of knowledge and business development best practice across the firm's network of KM, BD and LIS professionals. One of the projects being developed by her team is a new international training and development programme for knowledge and business development staff across the firm's network.

 

Freshfields Bruckhaus Deringer

 

The firm is a leader among international law firms, providing business law advice of the highest quality throughout Europe, the Middle East, Asia and the US . With over 2,400 lawyers in 26 key business centres around the world, the firm provides a comprehensive service to national and multi-national corporations, financial institutions and governments.

 

The international approach is founded on strong local capabilities and experience. The firm builds teams that are not limited by geographical boundaries or the specialism of individuals, to deliver the highest standards of service wherever the clients need them.

 

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David Halliwell, Chief Knowledge Officer, DLA Piper UK LLP

 

David is Chief Knowledge Officer for DLA Piper, the global legal services organisation.

 

He is responsible for the KM strategy for the European, Middle Eastern and Asian offices, and works alongside colleagues in the US to develop a global approach to knowledge management.

 

As the firm grows larger and more international, David's role is to help foster a local and international knowledge-sharing culture and to put in place the teams, systems and processes to support, enhance and integrate offices through KM.

 

He trained and practised as a litigation solicitor at Slaughter and May in the City of London and Paris, before moving into law firm knowledge management in 1999, working in the strategic IT development team at Wragge & Co, a major national UK law firm.

 

He joined DLA Piper in 2004 as Deputy Head of Knowledge Management. He has been in his current role since March 2006.

 

DLA Piper

 

DLA Piper is a global legal services organisation built to meet the ongoing legal needs of our clients wherever they choose to do business. Operating across Asia, Europe, the Middle East and the US, we offer clients 3,600 lawyers in over 60 cities worldwide. We act for enterprises across the full spectrum of business including local, national and multi-national companies in a wide range of business sectors. We have clients from single-owner start-ups to household name companies on a national and multi-national basis.

 

Our clients are truly local, national, regional and global.

 

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Matthew Parsons, Former CKO, Linklaters LLP, author of Effective Knowledge Management for Law Firms (2004) OUP, & co-author of KnowledgeThoughts.com

 

Until very recently, Matthew was the Chief Knowledge Officer for Linklaters LLP.

By background he is a lawyer, accountant, management consultant and former MBA coach at the Weatherhead School of Management at Case Western Reserve University . Matthew practiced with Mallesons Stephen Jaques in Sydney , and was the Director (Know How and Online Products) for the firm.

 

He has spoken at conferences in Australia , London , Chicago and New York on topics of knowledge management and law firm management, and published articles in the United States , England and Australia on knowledge management and legal technology.

 

His academic background consists of degrees in accounting and in law from the University of New South Wales , Sydney , Australia . He has worked in professional services for almost 20 years, including with Price Waterhouse, Mallesons, Chubb Corporation, Allen Capital and The Weatherhead School of Management and Linklaters.

 

His interest in professional services firm management, and knowledge management as a way to increase knowledge worker productivity commenced in the 1980's at Price Waterhouse, and continued with Mallesons whilst practicing law as a mergers and acquisitions attorney. Following a period leading a startup venture for Chubb Corporation in Australasia , Matthew returned to Mallesons to work with the CEO and the Board on strategic projects, and was subequently appointed as the firm's first Director (Know How).

 

Matthew takes an innovative and yet pragmatic approach to knowledge management and legal technology, and is recognised for his strategic thinking skills and ability to analyze and communicate complex concepts simply. Matthew has a unique combination of legal, financial, technological and strategic competencies. Over the years Matthew has designed and programmed many computer applications including charity recording keeping, contact management, manufacturing aides, workflow, Notes databases, Access databases, dBase and Clipper databases, websites, online training, simulators and a range of utilities in VBA.

 

Matthew is the author of Effective Knowledge Management for Law Firms (2004) OUP and co-author of the blog, knowledgethoughts.com.

 

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Juliet Humphries, Founder, Pierian Spring Consulting

 

Juliet is an experienced professional in knowledge and information management with 17 years practical experience. Juliet set up Pierian Spring Consulting in October 2004 and works with clients to develop and exploit their knowledge capabilities to support their business objectives. Juliet has worked with a wide range of law firms to assist them in developing and implementing their knowledge strategies. She has also worked with a number of firms on the development of the PSL role including advising on assessment and career development frameworks. She is currently writing “The Changing Role of the PSL?” which will be published by Ark later in the year.

 

Prior to setting up as a consultant, Juliet was Director of Knowledge at Linklaters with global responsibility for knowledge and information services. Juliet qualified and practiced as a corporate lawyer and became one of the first professional support lawyers in London in 1990. She has an MBA in Law Firm Management.

Juliet has written and spoken extensively on topics relating to knowledge and information management and has been actively involved in a number of working parties and research initiatives . Juliet is currently Chair of the Society for Computers and Law Knowledge Management Advisory Committee. Juliet is also on the Editorial Board of KM Legal.

 

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Craig Carpenter, Vice President of Marketing and General Counsel , Recommind

 

Craig Carpenter, Vice President of Marketing and General Counsel, oversees all aspects of marketing at Recommind. Craig has extensive experience in the enterprise software, information security, and eDiscovery industries, and is a frequent speaker and panelist at industry events like the Wall Street Technology Association, ISSA, Interop, RSA Conference, CompTIA, Inbox, and Inbox/Outbox. Craig is also an adjunct faculty member at the University of San Francisco where he teaches graduate classes on high tech marketing, content management and digital rights management (DRM). 

 

Prior to Recommind, Craig was Senior Director of Corporate Marketing & Global Channels at Mirapoint, a leading messaging and information security vendor. Prior to Mirapoint, Craig was Senior Director, Field Marketing & Global Channels and acting General Counsel at Fortinet. Craig began his career as a corporate transactional and litigation attorney with Ropers, Majeski, et al, where he helped guide startups from formation through periods of rapid growth. Craig received his MBA and JD from Santa Clara University and his BA in history and political science from UCLA.

 

Recommind

 

Recommind is the leading provider of sophisticated enterprise search, knowledge management and eDiscovery solutions for the legal industry.  Leading law firms rely on Recommind's MindServer Legal platform to quickly and accurately search, organize and review their critical documents and matters.  With the power of full text concept-based search, attorneys easily find matters and related documents and attorneys in context, for a complete view of the knowledge within a firm.  Faster access to the right information enables lawyers to save time, reduce costs, mitigate risk and enhance the quality of work product. 

 

Recommind has been recognized for its award winning technology, including:

•  2008 Technology Implementation of the Year , Legal Technology Awards

•  KMWorld 100 Companies that Matter in Knowledge Management

•  KMWorld Trend Setting Products

•  eContent 100 List of Companies that Matter Most in Digital Content

 

For more information go to www.recommind.com or e-mail info@recommind.com .

 

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Felicity Badcock, Online Services Manager, Mallesons Stephen Jaques

 

Felicity is a senior lawyer and manager with more than 12 years of legal technology experience working in a variety of roles in leading commercial law firms in Australia and the United Kingdom . Felicity is a key member of Mallesons' knowledge and technology management group and is responsible for the firm's online services strategy. Felicity's background as a lawyer enables her to apply a deep understanding of legal practice to the delivery of business-focused knowledge and technology solutions. In recent years Felicity has been one of two senior executives behind Mallesons' move to electronic filing. The project has involved the creation of a market leading software package - Decisiv™ Email – which is sold by search software specialist Recommind. 

 

Memberships

ILTA: the International Legal Technology Association

LITIG: the UK Legal IT Innovators Group

Law Institute of Victoria ( Australia )

 

Recent experience

•  2004 - present: Mallesons Stephen Jaques - Online Services Manager

•  1998 - 2003: Clifford Chance, London - Legal Technology Manager, Global Finance and Banking Group

•  1996 - 1998: Blake Dawson Waldron - Senior Associate and Legal Technology Group Manager, Melbourne

 

Recent awards - Mallesons Stephen Jaques

•  2007 - Global Awards for Excellence in BPM & Workflow Silver Medal Pacific Rim region for the Pulse BPM development programme

•  2007 - Winner, College of Law Practice Management InnovAction Award for innovative accomplishment by a global law firm in developing TalentNet, a web-based solution for recruitment management

•  2007 - Decisiv™ Email shared electronic file selected by KMWorld as a Trend-Setting Product of 2007

•  2006 - Winner, “Best internal IT process” in the UK Legal IT Forum Awards, for TalentNet

•  2006 - Finalist in the Australian ICT Innovation Awards for PRACTICEDGE, now Decisiv™ Email, shared electronic file solution and TalentNet legal recruitment system

•  2006 - Winner, “General Applications category” Australian Information Industry Association (AIIA) iAward for PRACTICEDGE, now Decisiv™ Email

•  2006 - Finalist, UK Legal Technology Awards in categories of “Training initiative of the year”, “Outstanding contribution to the legal market” and “Best legal automation project” for PRACTICEDGE, now Decisiv™ Email

 

Mallesons  Stephen Jaques

 

Mallesons Stephen Jaques is a commercial law firm with offices in Australia 's main business centres: Hong Kong; Beijing ; Shanghai ; and London . Mallesons' focus is on advising major corporations and financial institutions in Australia and Asia . Mallesons is one of Australia 's largest firms and is one of the top ten largest firms in Hong Kong . Mallesons has approximately 2000 employees, including over 1000 legal staff. 

 

Mallesons is ranked in the Global 50 (a list of the world's top 50 law firms) by PLC Which Lawyer? and is a four-time winner of the IFLR (International Financial Law

 

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